Please contact us for more information on returning an item or how to obtain a refund. There are absolutely no refunds or exchanges on firearms once they have left our establishment. If a firearm is paid in full prior to obtaining a response from NICS and the final determination is a DENIAL, 80% of the total will be refunded back to the client. 20% will be held as a restocking fee. A minimum 20% deposit will be required to hold or order any firearm.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable):
For instance, any item not in its original condition, is damaged or missing parts for reasons not due to our error and /or any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 – 5 business days (your bank may take longer to process the refund).
– Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at [email protected] or call us at 317.530.9013 and send your item to:
Element Armament, LLC
51 N US 31
Whiteland, Indiana 46184
To return your product, you should mail your product to: 51 N US Highway 31, Whiteland, Indiana 46184
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.